Shipping policy
📍 Where We Ship
We deliver nationwide across South Africa.
Whether you're in a big city or a small town, we’ll get your biltong to your doorstep—fresh and flavour-packed.
🚚 Delivery Timeframes
We aim to process and dispatch orders within 1–3 working days from the time your payment is confirmed.
Delivery usually takes:
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1–4 working days in major cities
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3–7 working days in outlying or rural areas
Please note: Delivery times may vary depending on courier schedules, load shedding, or public holidays.
💸 Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
FREE DELIVERY on all orders over R1000!
📦 Order Tracking
As soon as your order is shipped, you’ll receive a tracking number via email so you can follow your biltong all the way to your front door.
📦 Packaging & Freshness
All products are packaged in gas-flushed, sealed packs to ensure maximum freshness. We take extra care to keep everything clean, safe, and properly packed—just like we do in the Karoo.
❗ Delays or Issues
If there are any delays or issues with your delivery, please contact us at [insert email address] or [insert phone number] and we’ll gladly assist.
Need Help?
We’re here to help with any questions about your order or delivery. Just reach out—we’re only an email or a message away.